Description
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, this vulnerability breaks normal ticket isolation boundaries between agents. Any authenticated agent, even one with no active tickets assigned to them, can view the titles, status, labels, and URL links of GitHub/GitLab issues attached to any ticket in the system. This allows an internal user to systematically view GitHub/GitLab issue data linked by other agents or administrators across the organization by simply querying random or sequential ticket IDs. This vulnerability is fixed in 7.0.2.
Published: 2026-09-25
Score: 5.1 Medium
EPSS: n/a
KEV: No
Impact: n/a
Action: n/a
AI Analysis

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Remediation

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Tracking

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History

Fri, 25 Sep 2026 17:30:00 +0000

Type Values Removed Values Added
Description Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, this vulnerability breaks normal ticket isolation boundaries between agents. Any authenticated agent, even one with no active tickets assigned to them, can view the titles, status, labels, and URL links of GitHub/GitLab issues attached to any ticket in the system. This allows an internal user to systematically view GitHub/GitLab issue data linked by other agents or administrators across the organization by simply querying random or sequential ticket IDs. This vulnerability is fixed in 7.0.2.
Title Zammad: Missing authorization check in GitHub + GitLab integration allows cross-ticket data leak
Weaknesses CWE-862
References
Metrics cvssV4_0

{'score': 5.1, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N'}


Subscriptions

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cve-icon MITRE

Status: PUBLISHED

Assigner: GitHub_M

Published:

Updated: 2026-09-25T17:01:00.957Z

Reserved: 2026-06-22T19:17:28.958Z

Link: CVE-2026-56726

cve-icon Vulnrichment

No data.

cve-icon NVD

Status : Received

Published: 2026-09-25T18:17:26.480

Modified: 2026-09-25T18:17:26.480

Link: CVE-2026-56726

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

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Weaknesses