{"dataType": "CVE_RECORD", "dataVersion": "5.2", "cveMetadata": {"cveId": "CVE-2026-48211", "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "state": "PUBLISHED", "assignerShortName": "OTRS", "dateReserved": "2026-05-21T12:12:49.646Z", "datePublished": "2026-10-12T06:48:42.330Z", "dateUpdated": "2026-10-12T06:48:42.330Z"}, "containers": {"cna": {"affected": [{"defaultStatus": "affected", "modules": ["Admin Interface"], "product": "OTRS", "vendor": "OTRS GmbH (former OTRS AG)", "versions": [{"status": "affected", "version": "7.0.x"}, {"status": "affected", "version": "8.0.x"}, {"status": "affected", "version": "2023.x"}, {"status": "affected", "version": "2024.x"}, {"status": "affected", "version": "2025.x"}, {"lessThanOrEqual": "2026.6.x", "status": "affected", "version": "2026.x", "versionType": "patch"}]}, {"defaultStatus": "affected", "modules": ["Admin Interface"], "product": "((OTRS)) Community Edition", "vendor": "OTRS GmbH (former OTRS AG)", "versions": [{"status": "affected", "version": "6.x"}]}], "credits": [{"lang": "en", "type": "reporter", "value": "Special thanks to William Bastos (@chor4o) and Samara Gama (igobysamy) for reporting this vulnerability"}], "datePublic": "2026-10-12T07:00:00.000Z", "descriptions": [{"lang": "en", "supportingMedia": [{"base64": false, "type": "text/html", "value": "<div>An authenticated administrator can be induced to delete administrative Import/Export templates through a Cross-Site Request Forgery (CSRF) attack. The <code>OTRS AdminImportExport::TemplateDelete</code> action does not validate the request's ChallengeToken, allowing an unauthenticated remote attacker to craft a malicious request that is executed with the privileges of an active administrator session.<br></div><div><p>This issue affects OTRS:</p><ul><li>7.0.X</li><li>8.0.X</li><li>2023.X</li><li>2024.X</li><li>2025.X</li><li>2026.X before 2026.7.X</li></ul>Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected<br></div>"}], "value": "An authenticated administrator can be induced to delete administrative Import/Export templates through a Cross-Site Request Forgery (CSRF) attack. The OTRS AdminImportExport::TemplateDelete action does not validate the request's ChallengeToken, allowing an unauthenticated remote attacker to craft a malicious request that is executed with the privileges of an active administrator session.\n\nThis issue affects OTRS:\n\n * 7.0.X\n * 8.0.X\n * 2023.X\n * 2024.X\n * 2025.X\n * 2026.X before 2026.7.X\n\nPlease note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected"}], "impacts": [{"capecId": "CAPEC-62", "descriptions": [{"lang": "en", "value": "CAPEC-62 Cross Site Request Forgery"}]}], "metrics": [{"cvssV3_1": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "LOW", "baseScore": 5.4, "baseSeverity": "MEDIUM", "confidentialityImpact": "NONE", "integrityImpact": "LOW", "privilegesRequired": "NONE", "scope": "UNCHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:L", "version": "3.1"}, "format": "CVSS", "scenarios": [{"lang": "en", "value": "GENERAL"}]}], "problemTypes": [{"descriptions": [{"cweId": "CWE-352", "description": "CWE-352 Cross-Site Request Forgery (CSRF)", "lang": "en", "type": "CWE"}]}], "providerMetadata": {"orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8", "shortName": "OTRS", "dateUpdated": "2026-10-12T06:48:42.330Z"}, "references": [{"url": "https://otrs.com/release-notes/otrs-security-advisory-2026-10/"}], "solutions": [{"lang": "en", "supportingMedia": [{"base64": false, "type": "text/html", "value": "Update to latest version of OTRS (2026.7.1. or later). Please note that there will be no OTRS 7 patches<br>"}], "value": "Update to latest version of OTRS (2026.7.1. or later). Please note that there will be no OTRS 7 patches"}], "source": {"advisory": "OSA-2026-10", "defect": ["SecOPS#2026062210000087", "Issue#5091"], "discovery": "EXTERNAL"}, "title": "Cross-Site Request Forgery in Import/Export Admin console", "x_generator": {"engine": "Vulnogram 0.1.0-dev"}}}}

{}

{"affected": [{"affectedData": [{"defaultStatus": "affected", "modules": ["Admin Interface"], "product": "OTRS", "vendor": "OTRS GmbH (former OTRS AG)", "versions": [{"status": "affected", "version": "7.0.x"}, {"status": "affected", "version": "8.0.x"}, {"status": "affected", "version": "2023.x"}, {"status": "affected", "version": "2024.x"}, {"status": "affected", "version": "2025.x"}, {"lessThanOrEqual": "2026.6.x", "status": "affected", "version": "2026.x", "versionType": "patch"}]}, {"defaultStatus": "affected", "modules": ["Admin Interface"], "product": "((OTRS)) Community Edition", "vendor": "OTRS GmbH (former OTRS AG)", "versions": [{"status": "affected", "version": "6.x"}]}], "source": "security@otrs.com"}], "cveTags": [], "descriptions": [{"lang": "en", "value": "An authenticated administrator can be induced to delete administrative Import/Export templates through a Cross-Site Request Forgery (CSRF) attack. The OTRS AdminImportExport::TemplateDelete action does not validate the request's ChallengeToken, allowing an unauthenticated remote attacker to craft a malicious request that is executed with the privileges of an active administrator session.\n\nThis issue affects OTRS:\n\n * 7.0.X\n * 8.0.X\n * 2023.X\n * 2024.X\n * 2025.X\n * 2026.X before 2026.7.X\n\nPlease note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected"}], "id": "CVE-2026-48211", "lastModified": "2026-10-12T07:16:36.453", "metrics": {"cvssMetricV31": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "LOW", "baseScore": 5.4, "baseSeverity": "MEDIUM", "confidentialityImpact": "NONE", "integrityImpact": "LOW", "privilegesRequired": "NONE", "scope": "UNCHANGED", "userInteraction": "REQUIRED", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:L", "version": "3.1"}, "exploitabilityScore": 2.8, "impactScore": 2.5, "source": "security@otrs.com", "type": "Secondary"}]}, "published": "2026-10-12T07:16:36.453", "references": [{"source": "security@otrs.com", "url": "https://otrs.com/release-notes/otrs-security-advisory-2026-10/"}], "sourceIdentifier": "security@otrs.com", "vulnStatus": "Received", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-352"}], "source": "security@otrs.com", "type": "Secondary"}]}

{}

{"created": "2026-10-12T09:00:14.298252+00:00", "updated": "2026-10-12T09:00:14.298277+00:00", "vendors": []}